Terms and Conditions
1. Introduction
Welcome to Dryer Vent Detectives (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://dryerventdetectives.com/ (“Website”) and any related services, including dryer vent cleaning, repair, inspection, and installation (collectively, “Services”).
By accessing or using our Website or Services, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of our Website and Services immediately.
2. Services
Dryer Vent Detectives provides professional dryer vent cleaning, repair, inspection, and installation services to residential and commercial customers located in Nassau County and Suffolk County, New York.
All Services are subject to availability and may vary based on scheduling, location, and specific property conditions.
3. Appointments and Payments
Appointments can be scheduled via our Website, phone, or email.
You agree to provide accurate and complete information when scheduling a service.
Pricing will be provided prior to service. Additional charges may apply for unforeseen issues or additional services requested on-site.
Payment is due upon completion of service unless otherwise agreed in writing. We accept major payment methods as specified on our Website.
4. Cancellations and Rescheduling
Customers may cancel or reschedule appointments by contacting us at least 24 hours in advance.
Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
Dryer Vent Detectives reserves the right to reschedule or cancel appointments due to safety, weather, or operational reasons.
5. Limitation of Liability
To the maximum extent permitted by law, Dryer Vent Detectives and its employees, contractors, or affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Website or Services.
Our total liability for any claim relating to the Services shall not exceed the total amount paid by you for the specific service giving rise to the claim.
6. Warranties and Disclaimers
All Services are provided with reasonable skill and care. However, Dryer Vent Detectives does not guarantee that all potential issues (including those related to existing ductwork, prior installations, or hidden defects) will be identified or resolved.
Except as expressly stated, we make no warranties, express or implied, regarding the Website or Services, including any warranties of merchantability or fitness for a particular purpose.
7. Customer Responsibilities
By scheduling a service, you agree to:
-Provide safe and reasonable access to your dryer and venting system.
-Ensure that pets, children, and valuables are secured during service visits.
-Notify the technician of any known issues or previous modifications to your vent system.
-Failure to comply may result in rescheduling or service cancellation.
8. Website Use
You agree not to use our Website for any unlawful purpose or in a way that may damage or impair its operation. Unauthorized access, data scraping, or interference with the Website’s functionality is strictly prohibited. We reserve the right to modify, suspend, or terminate Website access at any time without notice.
9. Privacy Policy
Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. By using our Website, you consent to the data practices described therein.
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10. Intellectual Property
All content on this Website, including text, graphics, logos, images, and design, is the property of Dryer Vent Detectives or its licensors and is protected by copyright and trademark laws. You may not reproduce, modify, distribute, or exploit any Website content without prior written consent.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Nassau County or Suffolk County, New York.
For questions about these Terms, please contact:
Dryer Vent Detectives
Website: https://dryerventdetectives.com/
Email: admin@dryerventdetectives.com
Phone: (516) 468-3687